Getting Floor-Ready with Simulation Training

Working with the simulator helped me learn many of the skills it takes to be a dispatcher. The simulator also helped me to use the knowledge that I had learned in the classroom and put my skills to the test. Additionally, the simulator is part of the reason I was hired at a dispatch agency because they liked I had experience and knowledge of the equipment. 

Maggie Dever, Cuyahoga Community College Dispatch Training Program.

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