911 Reality Simulator Info

CUSTOMIZATION  Your simulator has several areas that can be customized.  ADDRESSING for your chosen town or city will be programmed for you prior to delivery with business and residential locations.  Owners can update, add or change addressing on site.  CALL TYPES, UNITS OR RESPONSE TYPES AND RING DOWN LINES are all customizable and can be done prior to arrival if the information is provided prior to delivery.  

NEW Owners Customizing Enter Here

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RECORDING STUDIO  FYI rec calls can only be played with  Replay Player.  In order to hear the student’s recordings (not on the simulator) you must install ‘Replay’ on your office computer or trainee computers –  to listen to trainee *.rec calls. Transfer recorded calls to your (or any) computer & listen using Replay. Use the exe file below, copy to your flash drive or station and install.

setup_Replay_v1.5.7.4 download

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GOT ISSUES WITH YOUR SIMULATOR?

We are in the office M-Thurs PST 0800 – 1430 feel free to call 253.435.0911 – we want you happy!  We answer email too!  support@911trainer.com.

2021 Troubleshooting pdf  download

When Things Go Wrong Power Point download

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DOCUMENTS FOR OWNERS WITH CURRENT BUILDS

1 Setup Guide BASIC

2 User Manual Basic

2 User Manual PLUS

1 Setup Guide PLUS

1 Setup Guide BASIC 2 Students

1 Setup Guide PLUS 2 Students