Privacy Policy
Effective Date: Jan 1, 2026
Professional Pride, Inc is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your information in connection with the sale, support, and use of oursoftware and Academy.
1. Information We Collect
We collect purchaser and organization information necessary to facilitate sales, support, and warranty registration.
2. How We Use Your Information
We use the collected information solely for the following purposes:
- Processing purchases and managing warranty registration
- Providing customer and technical support
- Maintaining internal business records
We do not sell, share, or disclose your information to third parties for marketing or analytics purposes.
3. User Information Within the Software and 9-1-1 Academy
Purchasers and users have full control over the data entered and maintained within the software directly.
End users have full access to review and modify their personal information stored within.
We comply with applicable data protection laws and regulations concerning user data.
4. Data Security
All software user data remains stored securely within the customer’s organization or school domain.
5. Cookies and Tracking Technologies
9-1-1 Reality is a desktop-based application. We do not use cookies, web beacons, or any third-party tracking technologies.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
9-1-1 Trainer
PO Box 1090
Sumner, WA 98390
Phone: 253.435.0911
Fax: 1.253.435.6031
Email: support@911trainer.com
